FOR IMMEDIATE RELEASE
NORTH EAST – The Town of North East is pleased to announce the ability for water customers to look up their current water account balances on its website. Customers can click on “Utility Account Self Service” on the homepage and they will be able to pull up their current account balances as well as view their historical usage and prior payments.
In addition to being able to review their account history, customers will also be able to pay their bill via the site with their credit or debit card for a fee of 2.95% of their bill or via e-check for a flat fee of $1.05. These convenience fees are charged by the credit card processor, and go directly to them in accordance with the rules of various credit card issuers (VISA, MasterCard, Discover, AMEX). The Town does not charge the fee nor does it receive any portion of the fees, these fees cover the costs of the credit card processor to process customers’ payments. Customers can still pay with cash, check, or money order in person at Town Hall or via check or money order through the mail or drop box located on the front of Town Hall.